We started Kinetik because the gap between what SMBs need and what most Salesforce consultancies deliver had grown too big to ignore.
Simon founded Kinetik after two decades delivering software for BSkyB, O2, Three, Orange, British Gas and Eircom — the kind of projects where processes are formal, budgets are large, and teams of consultants show up to discovery workshops.
The pattern he kept seeing: that same rigour, applied to small and medium businesses, produced disproportionate results. A 50-person company doesn't need a six-month transformation programme. It needs someone who's seen it before, makes clear recommendations, and ships.
So that's what Kinetik does. Big-company discipline. Small-company speed. Engagements sized to your reality, delivered by a senior specialist — not a pyramid of juniors with a partner at the top.
These aren't values on a poster — they're the things we actually argue for on every engagement.
The best solution is one you'll actually use. We'll push back on over-engineered designs — even ones that would be more profitable for us to build.
You see what we're working on, what it costs, and where we're stuck. Weekly demos, clear scope, no invoice surprises. Ever.
If Salesforce isn't the right answer for you, we'll say so. If we're not the right team, we'll point you to one that is. Honest beats polite.
We bring two decades of experience across some of the UK's largest customer operations — now applied, practically, to businesses your size.
Tell us what you're trying to solve. If we're the right team, we'll say so. If we're not, we'll tell you that too.
Whichever's easiest — we reply within one business day.